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Qualiopi certification

– Give your clients access to subsidies in France thanks to Qualiopi certification
– Become an institution eligible for government funding and public contracts in France

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Qualiopi Audit: Get Your Training Programs Certified for the French Market

Do you want to offer training programs in France and be eligible for government subsidies from the CPF (Compte Professionnel de Formation)? Then you need a Qualiopi certificate.

Qualiopi certification is an official quality seal that confirms your institution meets the requirements of the “Référentiel National Qualité” (RNQ).

As part of this audit, your activities and processes are assessed based on 7 criteria and 32 indicators, including, in particular:

  • the information you provide to your target audience,
  • the design and delivery of your services, as well as the pedagogical approach,
  • the use of resources and infrastructure,
  • staff competencies,
  • the support provided to and collaboration with partners, and
  • initiatives for continuous improvement.

If the result is positive, you will receive a certificate that is valid for three years in France. This will help you further professionalize your organization.

Our Approach to the Qualiopi Audit: Structured Guidance Toward Certification

During the Qualiopi audit, an auditor verifies whether your organization meets the requirements of the RNQ reference framework.

In particular, the auditor analyzes:

  • your services and processes,
  • your procedures and your quality management,
  • the way your services are delivered and monitored,
  • the resources and competencies within your organization.

The purpose of the audit is not only to assess the quality of your performance but also to provide insight into how you can improve your organization overall.

Who is the Qualiopi audit intended for? Eligible organizations and admission criteria

Qualiopi certification is intended for self-employed individuals and organizations active in the following areas:

  • education and training,
  • competency development and validation,
  • vocational training, and
  • career counseling and competency assessments.

Whether your company is based in France or Belgium, this applies to you as soon as you wish to offer training programs on the French market. Belgian subsidiaries of a French parent company can also obtain this certification.

With this audit:

  • you provide your clients with access to subsidies in France.
  • you demonstrate that you comply with the national quality standard RNQ.
  • you’ll be officially included in the list of certified training institutions.
  • you identify areas for improvement within your organization.
  • You’ll increase your chances of winning public contracts in France.

A five-step process.

How does the Qualiopi audit work?

  1. 1.

    Step 1 – Mapping out your organization’s profile

    To prepare, gather all official data and characteristics of your organization.

  2. 2.

    Step 2 – The audit visit

    During the audit visit, the auditor will assess your organization based on the National Quality Reference Framework (RNQ), taking into account the categories of measures defined in the scope of the audit. Certain criteria may vary depending on the type of continuing education in question, and exceptions may apply in certain situations.

  3. 3.

    Step 3 – The audit report

    After the audit, you will receive a visit report containing the following:

    - the checks performed and

    - the areas that meet the standard’s requirements.

    This audit report will help you strengthen your strategy for continuous improvement

  4. 4.

    Step 4 – Certification

    Once your documentation has been approved by our internal certification committee, you will receive the Qualiopi certificate.

  5. 5.

    Step 5 – The Follow-Up Audit

    A mandatory surveillance audit takes place between 14 and 22 months after the initial certification audit.

Why choose Normec CertUp for your Qualiopi certification?

When you choose Normec CertUp France, you can count on years of specialized expertise in the field of vocational training and competency development.

CertUp, which has been active in the certification of educational institutions since 1990, has partnered with Maïeutika, which has been supporting stakeholders in the field of competency development with their continuous improvement initiatives since 1998. This merger allowed for the combination of complementary expertise in the fields of auditing, certification, and quality.

Today, the expertise and approach of both companies are integrated into the European Normec Group, and Normec CertUp France continues to combine a human, consistent, and personalized approach with the reliability and resources of an international network. The experienced auditors, who come from the vocational education and skills development sector, are located throughout France. This ensures genuine proximity, a thorough understanding of local conditions, and tailored support before, during, and after the Qualiopi audit.

Would you like to learn more about Qualiopi certification?

Frequently Asked Questions – Qualiopi

A Qualiopi certificate confirms that a training organization meets the French national quality standard RNQ.

When you offer training in France and want to qualify for funding through the CPF or participate in public tenders.

The certificate is valid for a maximum of three years. A surveillance audit takes place during this period.

On average, the audit takes one day, but for larger organizations it can be several days.

To help you assess your readiness for your Qualiopi audit, Normec offers several resources: the National Quality Standard Academy, the pre-audit, and informational and preparatory webinars.

All of these resources will help you better understand the requirements of the Qualiopi standard, identify areas requiring attention, and effectively prepare for the initial audit.

The Normec Academy helps you prepare for your Qualiopi certification audit and make sense of your compliance.

The Academy provides access to short video clips on Qualiopi certification and the Qualiopi standards. You’ll also find documentary resources there. You can view some content for free, but registration is required to access all resources.

The Qualiopi pre-audit helps you better understand the standard’s requirements, identify potential gaps in your organization early on, and optimize your preparation. In practice, it is conducted by the auditor who will later perform your initial audit. This ensures that your preparation aligns with the actual conditions of the audit. Normec offers the following options: half a day or a full day, remotely or on-site.

Only organizations that are not yet Qualiopi-certified may request a pre-audit.

Yes. Normec provides you with a secure online platform that centralizes all the information you need for your Qualiopi certification. There, you can prepare for your audit at your own pace, submit and organize your supporting documents, view documents related to your application, and track the various stages of the audit.

Accessible throughout your certification cycle, the platform offers you a clear and structured overview of your process. It facilitates communication with Normec, reduces administrative tasks, and allows you to quickly find the information you need. This saves you time and allows you to approach each audit—whether initial, surveillance, or renewal—with greater peace of mind.

Normec periodically organizes thematic and interactive webinars to demystify the initial, surveillance, and renewal audits. These webinars are led by expert auditors from our team. Normec also offers specific services dedicated to partner networks.

Yes. If your organization already has certain certifications, such as a Qfor ProcessScan, you may qualify for a simplified audit.

Yes. Even if your initial audit was performed by another organization, Normec can assist you with surveillance or renewal audits.

Yes. You can join Normec even if your initial audit was conducted by another certification body. We can handle your surveillance or renewal audit through a transfer process that ensures the continuity of your Qualiopi certification.

Normec can assist you in switching certification bodies and apply the procedure best suited to your situation. In the event of accreditation withdrawal, an additional paid audit is required. If your certifier ceases operations, your certificate remains valid for six months from the date of cessation, allowing you to arrange for its transfer to Normec, formerly -Maïeutika.

To transfer your Qualiopi certificate to Normec, we will contact your current certifying body to collect the information needed to review your transfer request. Your current certifying body has 15 days to provide this information. Once the certification transfer is approved, Normec issues a new Qualiopi certificate. This new certificate replaces the one issued by your former certifying body, ensuring the continuity of your certification. 

Choosing Normec France—formerly Maïeutika—means relying on more than 30 years of experience in certifying organizations in the fields of vocational training and skills development. Nearly 2,000 organizations of all kinds—from independent entities to large national networks—have already placed their trust in us.

Our approach is based on expertise, impartiality, and a lasting relationship of trust.

Since 2019, several leading national organizations have chosen us as their sole certification partner. Their participation in our oversight committee and the establishment of framework agreements attest to the quality of our support and our commitment to continuous improvement.

Among the organizations and networks we support are Synofdes, Le Planning familial, LUCIE 26000, Scops, InterAFOCG, Hexopée, FNCIDFF, FNAPSS, Fnadir, AFOCAL, BGE Sud-Ouest, Familles Rurales, the Léo Lagrange Federation, Civil Protection, SNCF, and Simplon.

This diversity reflects Normec CertUp’s ability to understand a wide range of contexts, professions, and challenges, while ensuring a rigorous, reliable certification process tailored to each organization.

Qualiopi documents and reference texts

Here you’ll find the frequently asked questions

FAQ