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The Human Specialist

The Human Specialist

As a staffing and secondment agency, The Human Specialist supplies carpenters and electricians respectively on projects throughout Europe under the labels BouwGenius and TecLine. Craftsmanship is central to both labels. Just like taking care of these professionals because, as they say themselves, satisfied employees are productive employees. Normec VRO talked to Paul Muller (Managing Director) and Patrick van Steenderen (Manager Back Office).

SNA quality mark and NBBU membership strengthen each other

Paul Muller: "For us, the combination of the SNA hallmark and NBBU membership is very important. Although it is not a legal requirement, the companies we do business with often do demand it. This way we can demonstrate even better that we are a reliable partner that takes good care of its people. As far as I'm concerned, the link between SNA and the industry associations (ABU and NBBU) should become compulsory anyway, this will only strengthen the position of the hallmark."

Patrick van Steenderen adds: "From my role, the SNA inspection and NBBU collective labor agreement check are valuable tools to check whether we are a reliable partner for our clients on the one hand, but also whether we are a good employer for the temporary workers on the other. Moreover, it is immediately a good check whether our systems and processes are set up properly. Sometimes points for improvement emerge from an inspection, which can be really instructive. Ultimately, Normec VRO, with the help of inspections, contributes to the quality of our internal processes and thus to our reliability."

"With inspections, Normec VRO contributes to the quality of our internal processes and thus to our reliability."

Patrick van Steenderen - Manager Back Office

Good and efficient cooperation

"We really see the relationship with Normec VRO as a partnership, where it is important that we work together well and efficiently. This is also true in practice. If I could give one point of improvement, the final conversation could be a little more concrete. On the other hand, the personal attention that Normec VRO has during inspection days is really a plus. Instead of going down a flat checklist, the inspectors think with us and we keep each other on our toes."