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ISO audit 9001 or ISO 29993

  • Demonstrate the quality of your organization with an internationally recognized ISO certificate
  • Improve your processes and strengthen your position as a professional training partner

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What do ISO 9001 and ISO 29993 audits entail?

An ISO 9001 or ISO 29993 audit thoroughly assesses your quality management system according to international standards.

  • ISO 9001 focuses on quality management within organizations working around competence development and service delivery
  • ISO 29993 was developed specifically for organizations offering training and learning activities

The audit examines whether your organization meets the requirements of the relevant standard and whether your quality processes are effectively applied in practice.

Normec is the only audit office in Belgium that performs these audits specifically for organizations active in training, competence development and consultancy. Thanks to this sector specialization, the audit process is efficient and tailored to your sector.

Normec is also accredited by Belac (accreditation number 600 QMS) to perform ISO 9001 audits.

Our approach

During an ISO audit, the operation of your organization is systematically examined. OurThe auditor analyzes processes, procedures and documentation to determine whether they meet the requirements of the ISO standard.

Normec looks at, among other things:

  • Your organization's quality management system
  • The way processes are monitored and improved
  • The quality of your services and training
  • The documentation and internal procedures

Thanks to our sector-specific expertise, our auditors we ensure that the audit process is smooth and structured.

For which organizations is an ISO certificate interesting?

An ISO 9001 or ISO 29993 certificate is particularly interesting for organizations active in learning & development and consultancy.

This can include, for example:

  • Training centers
  • Internal training departments of companies
  • Consultants and trainers
  • Consulting organizations
  • Tailoring companies

This shows that your organization meets international quality standards and positions you as a reliable and professional service provider.

With an ISO certification:

  • Differentiate yourself with an internationally recognized quality label
  • Gain insights to improve your operations and services
  • Increase your chances for national and international assignments
  • Show your customers and partners that you work according to international quality standards
  • Benefit from exemptions from certain audits, such as the agrément chèques-formation in the Walloon Region and parts of the SME portfolio audit

The audit process consists of several stages.

How does an ISO audit work?

  1. 1.

    Stage 1.

    During the first stage, the auditor maps out the functioning of your organization and checks whether all necessary elements are present for a complete audit.

    This includes using the online DataScan module with basic data about your organization. Part of this audit can be done remotely.

    After this phase, you will receive a report on the feasibility of the next step.

  2. 2.

    Stage 2

    In this stage, your organization is fully tested against the requirements of the ISO standard. The auditor reviews processes, procedures and documentation.

  3. 3.

    Reporting.

    All findings are summarized in a report submitted to Normec's Certification Committee.

  4. 4.

    The certification

    With a positive evaluation, your organization receives the ISO 9001 or ISO 29993 certificate.

Want to know more about the ISO 9001 or ISO 29993 certificate?

Frequently Asked Questions

ISO 9001 focuses on quality management in organizations. ISO 29993 was developed specifically for providers of training and learning activities.

An ISO certificate is valid for up to three years. During this period, surveillance audits are performed to verify that your organization still meets the standard.

During a surveillance audit, your organization's continued application of ISO standards and correct follow-up of improvements are verified.

If improvements are identified, certification may be granted with conditions. This is followed by an additional audit to verify the improvements.

Yes. For example, if a surveillance audit is not conducted in a timely manner or if the organization no longer meets the standard.

Normec has more than 30 years of experience auditing for organizations active in learning & development and holds official Belac accreditation for ISO 9001 audits.