The transition to Normec VRO
Greater is an IT consulting firm active in the field of DevOps (Development and Operations). They second IT professionals to clients and manage projects with their own consultants. The company places great importance on the human aspect, so consultants always have a say in their projects and are involved in the selection process for new assignments.
After a difficult start with another inspection agency, Greater decided to partner with Normec VRO, with the goal of obtaining and maintaining the SNA certification. Rody: “We’re very glad we took this step. Our experience with the previous inspection agency was a bit difficult. We were scrutinized very strictly on the facts, but received no further assistance when things were unclear. Even though we really did our best to meet all the requirements, the inspector said that certain points weren’t right, and that was the end of the conversation.”
“Normec VRO takes a human approach to inspections. They show interest, make time for a chat, and we actually learn from the process.”
— Rody Huibers, Operations Manager & Partner at Greater
A Human Approach
“As a (co-)owner of a smaller business, you wear so many different hats. You’re an entrepreneur, a lawyer, a sales manager, a quality manager—and I could go on and on. That sometimes makes it quite complicated to fully understand a standard like this. So when you can work with a partner who’s willing to provide some explanation, that’s a huge help to us. The basic premise, of course, is that Normec VRO audits our company—and that’s how it should be—but at the same time, it’s a way for us to verify whether we’ve interpreted the standard’s requirements correctly.We quickly noticed that Normec VRO, just like us, has a social mindset. I’d almost say we share the same DNA, and that makes for a pleasant collaboration. During the first inspection, we spoke at length with the inspector about our company and its structure. The inspector asked questions about certain decisions we’d made and showed a lot of interest. So Normec VRO takes a human approach to inspections. There’s genuine interest, room for a chat, and we even learn from the process.
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